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Tag: social media

  • January Instagram Challenge

    January Instagram Challenge

    January Instagram Challenge

    January Instagram Challenge

    Learn how you can join me in the January Instagram Challenge and start putting YOU back in your brand


    What’s up with this challenge?

    This year one of the core themes I want to focus on is putting YOU back in your brand. That includes me too! As I was reflecting on this past year, I had one of those “aha” moments. The people and the brands that I OBSESS over, are the ones I feel like I know the best. This isn’t new news. In fact, I’ve written about it before. We like to do business with people we know, like, and trust.

    So, what’s different?

    What I’ve begun to notice is that the line between who you are and what you sell is becoming increasingly blurry. We’re seeing business owners stepping into their brands more and more.

    Want an example?

    Take a look at my interview with Jen Gotch. Jen is the founder of Ban.do. She sold the company a few years back but remains at the helm as Creative Director. It’s a good thing too. Jen has become synonymous with the Ban.do brand and it’s mantra, “we’re serious about fun”. On Instagram she share’s her triumphs, tribulations, and struggles with depression with her 176,000 fans. And we love her, and Ban.do for it.

    What does this mean for you?

    More of me!

    I’m challenging myself to put more ME in my brand. This means sharing more of what’s going on behind the scenes of Toast Meets Jam. It also means sharing things that are more personal and may not be all about brand building. For instance, starting this year I was struggling to decide with this brand. I hit the big 3-0 and wanted to make sure this decade was dedicated to doing the things I love. I’ve always had a passion for health & wellness, fitness, nutrition, and healthy eating. I want those things to be more active in my life so I’ve signed up for cooking classes and nutrition courses. I’m not sure where it will lead but for now I’m excited to have taken those first steps.

     

    Bigger focus on personal brand building

    2017 was all about learning to build your brand. Most often, I was speaking about a product of some sort. This year, I’ll be sharing more tips and advice on how to build the brand of YOU. We’ll also talk about how building your brand can help you grow your business.

     

    Accepting the challenge

    This year I also want to challenge you to put more of yourself into your brand. The January Instagram Challenge is the first step.


    January Instagram Challenge Rules

    January Instagram Challenge

    Step 1: GET COMFORTABLE BEING YOU!

    Remember, this challenge is all about putting YOU back in your brand. Your audience will love getting to know you better and you might just learn something about yourself too.

    Step 2: CURATE YOUR IMAGES

    Gather the images you will post – your own or favorite stock photos from sites like Unsplash, Creative Market, and Etsy. Here’s a collection I’ve curated to give you a head start.

    Step 3: PLAN YOUR FEED

    Edit your photos with your favorite app like ColorStory, VSCO, or Snapseed. Then, upload to your favorite feed planner like Later or Planoly and create your 31 day grid.

    Step 4: WRITE YOUR CAPTIONS

    Use the prompts to write captions for each post. Don’t worry if they don’t match the photos – they don’t always have to!

    Step 5: POST!

    Post 1 photo with its caption each day. Include #thatsmyjam to share your photos with other challenge takers & tag a friend to join you!

    Step 6: GET READY TO WIN!

    I’ll be picking out a someone who has committed to the challenge to win a pair of #workfromhome shoes from my new Live Freely line!

     


    Ready to ‘gram?

    Download the prompts

  • 5 Powerful Tips That Will Grow Your Social Media Following

    5 Powerful Tips That Will Grow Your Social Media Following

    social media following

    social media following

    This post is going to take you through 5 tips to grow your brand’s social media following stat.

    What does it take for a girl to get some attention around here??

    On social media that is.

    You post and you post and you post. And all for what? Crickets. Sometimes you feel like screaming “Is anybody out there? Is ANYONE listening? Does anybody care??

    Girl we have ALL been there.

    Somewhere between MySpace and Snapchat it seems social media has become a sport. One where we’ve all signed up to pour out our blood, sweat, and tears in order to “win” a few likes, comments, and followers.  

    Is the stress and effort really worth all that?

    No… and yes.

    No to the stress. Because most of us are posting pretty pictures and witty Tweets. This shouldn’t be cause for an aneurysm.

    But Yes to the effort. There’s no place better than social media to cultivate and grow your community. You can reach people all over the world from the comfort of your couch while making connections you would never otherwise have made.  It’s a beautiful thing, really.

    So how do we cut the stress and focus our efforts in order to get the results and grow the social media following we all crave? That’s what we’re diving into in this post. Go ahead and download your free tip sheet here. 

    Ready? Let’s hit it.

    Prioritize

    Trying to be everywhere all of the time can be enough to drive you crazy! And the truth is, it’s just not necessary . Not to mention, it’s not the best use of your time.

    Here’s why.

    First of all, there’s a heck of a lot of people on social media. 2.8 billion to be exact.  That’s one out of every 3 people in the world!. Woah.

    However, we know that not all of these people are potential customers. Is your brand only for women? Boom. There goes 50% of that 2.8 million right there.

    The point is, we don’t need to reach everybody. We only need to worry about reaching our target audience. We also know that not everyone is spending their time online in the same way. So go ahead, breathe that sigh of relief. Instead of spreading yourself thin, focus on growing the 1 – 2 channels that are most important to your target customers.

    If you haven’t figured that out quite yet, stop here and read this post. It will teach you how to figure out who your customers are plus there is a free customer persona template which will come in handy.

    If you’ve made it that far and still have questions about where you should focus your energy check out this infographic from Social Media today. It will show you the stats on the average users across the most popular platforms.

    social media following

    The second reason that focusing your efforts is important is because growth doesn’t come without effort. This isn’t a set it and forget it kind of game. It’s a roll up your sleeves and get all in kind of commitment. Which leads us to tip # 2.

    Be consistent

    Our friend Brittney said it best- you want it, you gotta work. Tip #1 was all about finding the party and making sure we show up to it. But showing up once isn’t enough to be memorable. We need to show up every time.

    Those of us who consider Millennials to be our target (and really, don’t most of us?) need to be especially prudent in our efforts. Millennials are hit with more than 5,000 Marketing messages a day. That’s a new message about every 20 seconds. That’s so much contact that most of us aren’t even aware that it’s happening.

    Catch that? We tune out most messages that fly our way. We have to. What does that mean for your brand? Well, if you aren’t reaching out to your customers on the reg, you’re going to get lost in the social shuffle.

    There is no easy way around it. When you’re ready to get serious about growing your social media following you need to be prepared to post consistently.

    And just how often is often enough? Well this infographic from Co-Schedule breaks it all down.

    social media following

    They also share a case study that cites one bran growing their Facebook reach by 69% just by increasing how frequently they posted.

    As an added benefit, posting everyday will create a deeper sense of loyalty from your customers. That means they’re more likely to keep buying from you than bail for another brand.

    I have a feeling your next question is, what should I be posting? Which brings us to Tip #3.

     

    Post original content

    Much of what gets shared across our social channels is content that is reposted and repurposed. Meaning, one person created it and then someone shared it. Then someone else shared it. Until finally through enough sharing it ended up in your feed.

    Guess who’s benefitting from all of those shares? It’s the person who originally created and posted that piece of content. Every time their original work is passed along, they get their brand in front of more people. And if the content is worth sharing then it’s likely going to entice people to click through and check out the person or brand who created it.

    Wouldn’t you like to be that to be you?

    There is an art & science to finding the perfect mix of original vs. curated content to post on social media. While, it seems everyone has their own point of view they all agree on one thing. Part of that mix should include high quality original content.

    Not only does high quality content get shared which gives your brand more exposure, it also increases consumer trust and purchases.

    social media following

     Source 

    And, trust in a brand’s content is 3x more important to consumers making purchase decisions than trust in their employees. (Source)

    What do I mean by “original content”?  It can be anything – pictures, graphics, videos, infographics, you name it. There are two route here. First, share the long form content you create (blog posts, e-books, guides) in short snackable sound bites.  For instance, pulling out a quote or stat and turning it into a graphic. Second, you can reimagine soPmeone else’s content and create something original. Take for example a trending story that you turn into a video or an infographic you create from an interesting new study.

    And if you think you’re not the creative type, you don’t get to pull that excuse. Tools like Canva and a brand book make it easier than ever to fake your graphic design genius.

    Let’s go back to that sharing bit. Don’t expect it to happen without a little push. If you’ve gone through the effort to create the content, you want to make sure it get seen. And this brings us to Tip #4.

     

    Engage

    The work doesn’t end when you hit send. When you publish a post to social media you want to give it a little push to make sure it gets noticed.

    Take Facebook. 75% of your post’s engagement will happens within the first 5 hours . And, on Instagram, it’s well known that gaining likes and comments quickly will help get your post filtered into more followers’ feeds.

    All of this to say that you only have a short window of time to draw attention to your post so you want to do whatever you can to make the most of it.

    There are several popularized tricks to help do this like tagging people, using hashtags, publishing at the right times. But at the end of the day, the one that works that blows them all out of the water is to follow ‘The Golden Rule’. That is to say, treat others like you want to be treated.

    Identify 10 -20 influencers and/or brands in your niche. Follow them on the platforms where you have chosen to focus your efforts. Then make sure you are alerted of new posts by:

    • Twitter: adding these brands to a list.
    • Instagram: turning on notifications.
    • Facebook: adding the brand pages to your shortcuts menu

    You want to dish out likes and thoughtful comments to this group on the daily. The aim here is three-fold. First, you’re vying to capture their attention with the hope that they will show you some love back. Second, you want to capture the attention of everyone else who is liking and commenting on their content so that they’re intrigued enough to check you out. And third, you’re building up currency to reach out and ask for a collaboration where they give you a shoutout.

    Social media is about building relationships and community. The more people you can pull into your network the faster you will grow your social media following.

    So let’s talk about collaboration.

     

    Collaborate  

    Growing your brand’s social media followers doesn’t have to be a one woman mission. Actually, you’ll have a lot more fun and success if you get help. And the kind of help I’m talking about is collaborations.

    Partner up with other business owners and influencers and help one another out! By working together you can grow your reach by introducing each to the other’s audience. It’s also good for you.

    Something as simple as tagging another user in your post has shown to increase your posts’ engagement rate by 56%. Now how is that for easy?

    Beyond shoutouts you can join forces to co-create original content, hosts contests, and giveaways. The real trick to making this work is to find partners who share a similar audience. They should be interested to learn more about you and what you have to offer.

    If you’re not sure where to find these partners a great place to look is on Facebook groups – for instance the Toast Meets Jam Fam page. Here you can find others who are in your same boat and looking to pair up.

    social media following

     

    In Conclusion

    Social media can be an incredible way to grow your brand. And while there’s a lot that goes into building up your social media following, the real secret is to work smarter not harder.

    social media following

     

    What tips do you have to share? Leave them in a comment below!

  • What you need to know about creating content that converts

    What you need to know about creating content that converts

    creating content that converts

    creating content that converts

    Crickets. It’s the sound we all fear the most. You create something you feel great about and then receive little traffic, few likes, and no additional sales.

    When you sit down to create you’re hit with a blank screen and no idea what words or images to fill it with. Most brand owners wouldn’t also consider themselves to be professional content creators. Yet, here you are, tasked to write emails, blogs, create social media posts, and design advertising for your brand. And that’s just the start. It’s enough to dig up the biggest doubts in anyone.

    Here’s the good news.

    Creating content for your brand doesn’t have to be a guessing game. In order to connect with your customers, the secret is to know how to deliver them the right message at the right time in the right place. This is what’s going to convert them from might-be buyers into raving fans. And, with the right system in place, you’ll know exactly how to do this.

    Download this free Content that Converts template, and I’ll talk you through how to use it in this post. By the end, you’ll have a system and a tool to help you create content that gets traffic, comments, shares, and most importantly sales for your brand – without having to be a professional writer or saleswoman.

    Sound good? Let’s do this thing.

     

    4 Steps to Creating Content that Converts

    1) Decide who the heck you’re trying to reach

    First things first, you need to know who you’re trying to reach. There are a lot of people in the world but quite honestly, we don’t care about most of them – at least when it comes to our brands. We care about connecting with the right people and that group is going to be a lot more niche. You might have heard this referred to as identifying your target market or target customers.

    The reason we need to take this step first is because it’s going to influence how we write and communicate. Think about it. In life, we generally don’t talk the same way to every person. For instance, if your best friend asks how you’re doing you’ll probably share different information than what you would share if your grandma asked the same question.  You modify what you communicate in order to appeal to the person with whom you’re talking.

    Now let’s apply that concept to a business scenario.

     

    creating content that converts

    Let’s say you sell kits that teach people how to knit. Your target customers are empty-nest moms who want to learn a new hobby. You want to appeal to their nurturing side and make knitting something fun and not intimidating to try. But what if your target customers were young men who wanted to build small businesses around knitted items? In that case, you would want to appeal to their business side and talk about your kits as a way to make money. See how your communication changes depending on who you want to reach?

    I’m not going to into much more detail here. However, if you need help figuring out who your target customers are, I definitely recommend reading this post.

     

    2) Know what to say and when to say it

    Once you’ve determined who your target customers are the next step is to segment them by the kind of relationship they have with you.

    Not all customers are the same. Some customers haven’t yet discovered you. Others are long time loyalists. And most will fall somewhere in between. This spectrum is often referred to as the customer decision journey. It’s the series of stages your customers go through in their decision to buy from you and the questions and concerns they face along the way. Your goal is to know what to say to your customers at each stage in order to answer those questions and alleviate those concerns so that they can continue on their journey.

    This is where that system and tools I promised earlier come into play. So let’s talk through what to do.

    First, I need you to download this template.

    Creating content that converts free template

     

    Ok, open your template and look across the top.

    Here you’ll find written 5 of the most common stages consumer go through in their journey. Below is a brief explanation of each.

    1. Awareness: Do your customers even know your brand exists?
    2. Consideration: Who else are your customers considering buying from?
    3. Purchase: Are your customers convinced to buy from you?
    4. Referral:  Do they have a reason to tell other people about you?
    5. Fan:  Is there a reason to keep your customers coming back?

     

    Below each explanation is a goal. Remember, the aim of your content is to push people along in their journey so that they not only become customers but also advocates of your brand. The goal at every stage is to get them to the next step.

    creating content that converts

     

    Under the goal statements you’ll find an area to write in customer insights. This where you write out the questions and concerns you believe your customers face at every stage that prevent them from moving forward. You’ll find examples in the template but go ahead and write in the insights specific to your brand.

    creating content that converts

     

    Next you’ll find an opportunity to write your response. This is what you need to communicate in order to answer the questions and alleviate the concerns you’ve identified.

    creating content that converts

     

    3) Choose where to say it

    Great so now you’ve figured out who you want to talk to and what they need to hear from you. The next step is to decide where you are going reach out to them.

    If we really start to think about it, there are a endless ways we can communicate with our customers. We have social media, email, blogs, video, and our packaging just to rattle of a few.

    For that reason, and to keep things from getting overwhelming, we’re going to pick out the ones we want to use and decide how we want to use them. Our system and tool are going to help us do this.

    Let’s go back to our templates.

    You’ll find the next row is labeled channels. Here you want to write down the places where you want to communicate with your customers at each stage.

    creating content that converts

    Looking at your awareness column as an example, ask yourself, where can I tell people about my brand who have never heard of me before?  This means you don’t have their email address, they aren’t following you on social media, and they haven’t yet made it to your website.

    However, they might find you through paid ads like Facebook ads, places like Pinterest where you don’t have to be a follower to see someone’s pins, and press articles. For that reason, these are good channels to put in that column.

    Once you’ve completed the exercise for the awareness column go ahead and repeat it for every stage.

     

    4) Ok, time to go ahead and say it!

    At this point,  you’re ready to brainstorm actual content ideas. You’ll find a place to do this in the last row of your template. Your ideas should address the questions and concerns you identified earlier and suit the channels where the messages will be delivered.

    creating content that converts

    Congratulations! What you’ve just figured out is how to most effectively communicate to convert your customers! From here you’re ready to produce and publish your content.

     

    Conclusion

    At the end of the day, we all have the ability to be great content creators. The key thing to keep in mind is it’s actually not about us at all. It’s about our customers. The best thing we can do is to get to know them and anticipate their needs.  Then when we decide to reach out to them we know exactly the right thing to say.

    And if you remember nothing else, at least remember this – Right message, right  time, right place.

    creating content that converts - free template

     

    Now off to you! What questions can I help answer? Drop ‘em below.

     

    A toast to you,

    Jen

  • The Social Guru | An Interview with Rachael King, Head of Communications, DogVacay

    The Social Guru | An Interview with Rachael King, Head of Communications, DogVacay

    Rachael King is an entrepreneur of a different sort. She is the Head of Communications for the dog sitting startup DogVacay. Though the company is not her own, the journey that lead her there is uniquely hers.

    What started as an interest in blogging has turned into a full-blown career that many young women would dream of. She has competed to earn the title of MTV’s first Twitter Jockey, garned fame for her “Pinterest Resume”, been written about by today’s top media, and ultimately landed in her dream job. She is the perfect example of someone who found her passion and relentlessly pursued it.

    To learn how her journey unfolded, I met up with Rachael at one of my favorite healthy brunch spots, Gracias Madre in West Hollywood. This Mexican inspired joint with a vegan twist is the second child of the founders of Cafe Gratitude. Expect to find amazing fresh-pressed juices, glorious guacamole, and guilt-free indulgences like their superb lemon scones. The food is delicious and their outdoor patio is storybook. If you’re in the ‘hood this is definitely a must-see spot, even if you are a meat lover : )

    More About Rachael

    Rachael-KingRachael is the Head of Communications for DogVacay where she is responsible for leading the company’s PR efforts. A typical day might include brainstorming consumer events, booking executive speaking engagements, and building relationships with social media influencers. Before landing her gig at DogVacay, Rachael lead social media at Sidecar, Adobe, and ioStudio.

    Rachael’s first experience with content creation came soon after graduating from The University of North Carolina. While working in an entry-level admin position, she used her spare time to build her first blog. As she watched her audience size grow, she quickly realized she was pretty good at the game, and so did others. MTV invited her to be a participant in a contest to be their first Twitter Jockey. Though she didn’t land the gig, it gave her the confidence to pursue social media as a career.

    She added to her portfolio by volunteering her talents to local businesses. To keep track of the work she’d done and the accomplishments she’d earned along the way, Rachael decided to create a “Pinterest resume“. To her surprise her personal portfolio became a media sensation, gaining news coverage across popular outlets like Mashable, USA Today, and CNN. The rest as they say, is history.

    What is DogVacay?

    DogVacay is a website that connects pet owners with sitters willing to take care of their pets while they are away. When you register as a dog sitter you have the flexibility to name your services (in home boarding, walking, grooming, etc…) and your prices. I consider it Match.com but for dogs and people because owners have the opportunity to browse individuals’ profiles and select the dog owner they feel is the best match for them and their dog. Before agreeing to sit, you have the chance to do a meet-n-greet with the dog to make sure you’re a good fit. When you do accept a gig, DogVacay is on your side in case of any puppy emergencies by providing you with pet insurance and 24/7 customer support.

    Check out Rachael at:

    Web:

    Instagram: @rachaelgking

    Twitter: @rachaelgking

    Pinterest: https://www.pinterest.com/rachaelgking/

    A Toast to you and Rachael too,

    Jen

  • Up Next on Toast Meets Jam – Rachael King!

    Up Next on Toast Meets Jam – Rachael King!

    An Interview with Rachael King, Head of Communications for DogVacay

    Coming up next on Toast Meets Jam… Rachael King,  the Head of Communications for DogVacay.

    The goal of Toast Meets Jam is to inspire and empower you to pursue your passions. Often this means stepping out on your own and building your vision from the ground up rather than following a traditional career path. For this reason, most of the interview guest are female entrepreneurs.

    On this episode of Toast Meets Jam however, I interview a guest who’s entrepreneurial spirit has taken her a different route. Rachael King is the Head of Communications for DogVacay, one of today’s hottest startups. It’s a role that she enthusiastically refers to as her dream job, as would many young women who’s interests also lie in the industry. Though her journey did not lead her to building her own business, it is one of an entrepreneur none the less.

    From sitting behind a desk at a lackluster administrative job to competing to become MTV’s first Twitter Jockey to building the famous “Pinterest Resume”, Rachael’s pursuit of her passion is quite the unique tale. Check back in to catch our conversation over green juices and avocado toasts at Gracias Madre.

    For anyone who wants to find their way into a career in social media, this is an interview not to be missed!

    Cheers!

    Jen

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